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Thursday, 19 May 2016
THE RELATIONSHIP BETWEEN CAREER DEVELOPMENT AND EMPLOYEES PERFORMANCE IN AN ORGANIZATION
BY
OGWUMU F. L. OKWUOMA (Phd)
university of Calabar
Abstract
OGWUMU F. L. OKWUOMA (Phd)
university of Calabar
Abstract
The study is
focused on the relationship between career development and employee
performance. the effects of career management in an organization can not be
over emphasized therefore as a component of talent management on organizational
performance in companies listed in the Nigeria Security Exchange (NSE) in Nigeria.
Descriptive, qualitative and quantitative study designs were used and
stratified simple random sampling technique was employed to enable select the
respondents from the ten stratums of NSE listed companies. Base on the findings
from the work below conclusion were made and also necessary recommendations were
also listed fro further study.
INTRODUCTION
Career Development:
Mentoring employees gives the opportunity to align organizational goals to
personal career goals. It gives employees the ability to advance
professionally. This collaboration gives employees a feeling of engagement,
which leads to better retention rates.
BACKGROUND
OF THE STUDY
Career management is defined as the process
by which individuals collect information about values, interests, skill
strengths and weaknesses, identify a career
goal, and engage in career strategies that increase the probability that
career goals to be achieved. From the company’s perspective, the failure to
motivate employees to plan their careers can result in a shortage of employees
to fill open positions, lower employee commitment and inappropriate use of
monies allocated for training and development programs. Hence lower
organizational performance.
STATEMENT OF PROBLEM
Most organizations and individuals do not have the
idea of the relationship between career development and employee performance due
to this they don’t employ the rules guiding the career development and employee
performance. Due to this companies and individuals fail in their business and organizational
growth.
OBJECTIVES OF THE STUDY
The
major objective of this research work is focused on:
1.
To find out the relationship between career development and employee performance
in an organization.
3.
To examine the significant between career development and employee performance
RESEARCH QUESTIONS
1.
Is there any relationship between career development and employee performance in
an organization.
2. To know if there is significant relationship
between career development and employee performance
3.
Is organization development the right instrument for the management of change
in a dynamic and complex competitive environment like Nigeria?
4.
Is organization development a tool that can improve performance culture in Nigeria
public sector?
RESEARCH HYPOTHESES
Ho:
Career development and employee performance does not have significant impact on
Organizational performance.
Hi:
Career development and employee performance has significant impact on
organizational performance.
Ho:
There is no significant relationship between career development and employee performance
Hi:
There is significant relationship between career development and employee performance
Hi: Organizational Development improves the
ability to integrate the whole system.
Ho:
Organizational Development is not a tool for managing change
Hi:
Organization Development is a tool for managing change.
REVIEW
OF THE RELATED LITERATURES
Career development describes the lifelong
process of managing life, learning and work. It involves individuals planning
and making decisions about education, training and career choices as well as developing
the right skills and knowledge to do this. The study, which was carried out
using descriptive and inferential statistics revealed that talent management
and succession planning within government organizations met the requirements
and therefore impacted on talent absorption, talent retention and talent
development which gave the organizations a competitive edge. This study
provided useful insights as to the relationship between career development and
talent management. Though the study did not discuss that aspect in depth, it
was evident that the existence of one depends on the other.
That study therefore acted as a good base for
further exploration of the relationship between career development and
organization performance in the companies listed in the NSE. Companies with
formal succession plan for the top managerial post enjoy a higher return of
investment than those that do not have.
There are several elements of career
management including career development and planning which focuses on planning
of employee growth and progression; Career planning seeks to provide guidance
and encourage employees to fulfil their potentials and ensure better use of
human resources through more satisfied and productive employees.
Career pathing involves creating established
career paths and families of jobs within a given area and allowing employees
have a vision of progression as well as goals and expectations; employee
development consisting of programs and initiatives; learning and development
initiatives; management coaching; competitive reward systems; career centres; succession
planning; performance management/feedback an effective appraisal system can
provide an objective assessment of current performance and future potentials of
employees performance feedback helps employees in understanding and developing
their potentials; and cross-functional development programs. Career management
consists of both formal and informal activities including employee workshops, career
mentors, job rotation, job enrichment and career progression ladders, for
example organizationally planned programs or developmental stage theories.
Organizations may also contribute to career
identity by providing abundant opportunities for self development and opportunities
for advancement.
When selecting an employee, organizations may
use internal job postings extensively, maintain a job matching database,
encourage job rotations and internal management succession and transfer people across
departments laterally to increase their value for themselves and for the firm
to improve organization performance. They may also opt for initiatives like job
sharing and only use layoffs as a last resort during conditions of economic
uncertainty, as well as give preference to former employees for staffing new positions
after a period of downsizing.
Observations on career management are similar
to those of who observed that organizational career management enhances
employee commitment and hence organization performance. Career management help
can be seen as one form of perceived organizational support. Perceived
organizational support has been positively related to job performance and
negatively linked to withdrawal behaviours such as absenteeism and turnover.
In the study about the relationship between organizational
career management and performance, results of the study indicated that there
was significant and positive relationship between organization career management
and the individual performance.
Questionnaires were the main data collection instrument
and the sample comprised insurance sales people.
Found that people who experience more organizational
support have a higher employability orientation. Studied the relationship
between organizational career management and perceived career support. They
defined perceived career support as the employee’s belief that the organization
cares about his or her career needs and goals. They found that promotional
opportunities and informal organizational career management activities, namely informal
career discussions with a manager, participation in challenging job assignments
and mentoring relationship(s) with senior colleagues, are positively related to
perceived career support.
Organizational career management practices
includes ;performance appraisal as a basis of career planning ,career centres, career counselling by the human resource
department ,formal mentoring career workshops,
retirement preparation programmes ,succession planning, formal education as a
part of career development and lateral moves to create cross functional
experience.
Career
Counselling
The study sought to establish if the NSE
listed companies offered career counselling to its employees.
Career counselling in a company was crucial
of career management. Results in table 4.1 shows that majority 82% agreed that
their company offered career counselling, 6% disagreed while 12% neither agreed
nor disagreed with the statement. The findings concur with those in who found
out that organizational career management practices to include career counselling
by the human resource department .The findings imply that NSE listed companies,
offers career counselling to employees and this may have contributed positively
to career management. The findings also imply that career counselling may have contributed
positively to organization performance.
Career
Centres
The study sought to establish if the NSE
listed companies had established career centres where employees could access
useful materials and advice on career growth and development. A career centres
in a company was crucial of career management. Results in table 4.1 shows that
majority 90% agreed that they had established career centre where employees can access
useful materials and advice on career growth and development, 6% disagreed
while 5% neither agreed nor disagreed with the statement. The findings agree
with those in who noted that employee development included existence of career
centres.
Also the findings agree with who found career
management practices to include career centres. The findings imply that NSE
listed companies have established career centres for their employees and this may
have contributed positively to career management. The findings also imply that
career centres may have contributed positively to organization performance.
Employee
development
The study sought to establish if the NSE
listed companies had developed programs and initiatives that enhanced employee
development. Employee development programs in the NSE listed company were
crucial of career management. Results in table 4.1 shows that 80% agreed that
in their company, they developed programs and initiatives that enhanced employee
development, 9% disagreed while 11% neither agreed nor disagreed with the
statement.
The findings agree with those in who asserted
that career development describes the lifelong process of managing life,
learning and work. It involves individuals planning and making decisions about education,
training and career choices as well as developing the right skills and
knowledge to do this.
The findings imply that NSE listed companies’
have developed programs and initiatives that enhanced employee development. The
findings also imply that NSE listed companies initiation of various employee development
programs, may have contributed positively to the organization performance.
Succession
Planning
The study sought to establish if the NSE
listed companies had established succession planning in their companies.
Establishment of succession planning in a company was crucial of career
management.
Results in table 4.1 shows that 86% of the
respondents agreed that they had established succession planning in their
company, while 14% neither agreed nor disagreed with the statement.
The findings agree with those in who sought
to investigate the relationship between talent management and succession
planning processes. The study, which was carried out using descriptive and inferential
statistics, revealed that talent management and succession planning within
government organizations met the requirements and therefore impacted on talent
development which gave the organizations a competitive edge. The findings also concur
with those who asserted that employee development consisting of programs and
initiatives such as succession planning. The findings imply that NSE listed
companies’ have established succession planning in the company and that has
contributed positively to career management. The findings also imply that
succession planning practice by the NSE listed companies may have contributed
positively to organization performance.
RESEARCH METHODOLOGY
The aim of this study is to derive a motivation strategy for fast food
outlets in Aiyde Panel Case study approach was used for this research because
it dealt with a specific organization, namely fast food outlets in Kogi. The
research methods that were used were both qualitative and quantitative
(triangulation) as means to obtain the opinions of fast food employees
concerning motivation. A total of 200 questionnaires were distributed and 123
employees responded and these were used for analysis. A pilot study was
conducted with a few staff members and managers in the fast food industry from
different outlets, while corrections were made before distributing it to
others. This would allow reliability and validity. Open-ended, semi-structured
interview questions were also administered face-to-face to senior and store
managers of different fast food outlets to obtain their opinions of employee
motivation, while a closed-ended questionnaire was distributed to other staff
members. As mentioned previously, the total population that was sampled was
200. The selected sample comprised all staff members that have at least six (6)
months of work experience within the fast food industry. This was to enable the
researcher to obtain reliable information. A report was compiled regarding the
level of motivation of workers. A high ethical standard was maintained as far
as the information is concerned. In addition, the data collected was analyzed
and results discussed in the next section.
RESEARCH DESIGN
The aim of this study is to derive a motivation strategy for fast food
outlets in Aiyde Panel Kogi state. Case study approach was used for this
research because it dealt with a specific organization, namely fast food
outlets in Kogi state. The research methods that were used were both
qualitative and quantitative (triangulation) as means to obtain the opinions of
fast food employees concerning motivation.
DATA ANALYSIS AND INTERPRETATION
Results
Descriptive
Results Career Management
Statement
|
Strongly
disagree
|
Disagree
|
Neutral
|
Agree
|
Strongly
agree
|
My
company offers career counselling
|
6.80%
|
4.90%
|
6.20%
|
45.10%
|
37.00%
|
We
have established career centres where employees can access useful materials
and advice on career growth and development
|
0.60%
|
4.30%
|
5.6%
|
43.8%
|
45.70%
|
This
company believes career planning facilitates expansion and growth of this company
|
9.90%
|
11.1%
|
4.3%
|
35.8%
|
38.9%
|
My
company plans on employee growth
|
4.30
|
9.90
|
0.0
|
70.4
|
15.4
|
My
company strives to establish career
|
4.30
|
4.30
|
8.6
|
39.5
|
43.2
|
In
my company, we develop programs and initiatives that enhance employee development
|
4.30%
|
6.80%
|
9.3%
|
53.7
|
25.29%
|
We
have established succession planning in my company
|
4.30%
|
9.90%
|
0.0%
|
70.4%
|
15.4%
|
My
company has provision of career mentors
|
4.30%
|
4.30%
|
8.60%
|
39.5%
|
43.20%
|
In
my company we have retirement preparation programmes
|
4.30%
|
6.80%
|
9.30%
|
53.70%
|
25.90%
|
Table 4. 4: Relationship
between Career Management and Organizational Performance
Variable
|
Organizational
|
Career
|
||
Performance
|
Management
|
|||
Organizational
|
Pearson Correlation
|
1
|
||
Performance
|
Sig. (2-tailed)
|
|||
Career
|
Pearson Correlation
|
0.495
|
1
|
|
Management
|
Sig. (2-tailed)
|
0.000
|
**. Correlation
is significant at the 0.01 level (2-tailed).
Table 4.4 displays the results of correlation
test analysis between the dependent variable (organization performance) and
career management. Results on table 4.4 show that acceptance of organizational performance
was moderately but positively correlated with career management. This reveals
that any positive change in career management on organizational performance led
to increased acceptance of organizational performance.
Figure 4.1: Regression line fitting of Career
management
A graphical illustration of the relationship
between career management and acceptance of organization performance was
presented in figure 4.1.The figure implies that career management had a
positive relationship with the organization performance. The study findings concur
with results of (11) which found positive relationship between organizational
career management and performance.
Table 4.5: Model Summary for Career
Management Indicator Coefficient
R 0.495 R Square 0.245 Std. Error of the
Estimate 3.27433
Regression analysis was conducted to
empirically determine whether career management was a significant determinant
of organization performance in the NSE listed companies.
Regression results in table 4.5 indicate the
goodness of fit for the regression between organization performance and career management
was satisfactory. An R squared of 0.245 indicates that 24.5% of the variances
in the acceptance of career management by the NSE listed companies are
explained by the variances in the organization performance. The correlation
coefficient of 49.5% indicates that the combined effect of the predictor variables
have a moderate and positive correlation with acceptance of organization
performance.
Qualitative
Results
The respondents were requested to indicate
how else, career management affected organization performance. The respondents
were reflected in the following quotations; “performance appraisal can help
facilitate career development of the employees’ hence better performance”,”
Career management could be enhanced by giving employees challenging and interesting
tasks “,” career management could be achieved though job transfers and rotation
which is good for the company”, ” career management help move people into roles
where their skills are most suited and their aspirations are best met”. “If NSE
listed company take their employees for seminars and workshops this could lead
to improved productivity”.
DISCUSSION
OF FINDINGS
The findings imply that career management
helps to improve employee skills hence improve the organization performance
.The findings agree with those who noted that performance management/feedback
and an effective appraisal system can provide an objective assessment of
current performance and future potentials of employees and that performance
feedback helps employees in understanding and developing their potentials.
CONCLUSION
The study suggest that career management
practices should be widely adopted by NSE listed firms as doing so would lead
to improved performance. Therefore, firms wishing to maintain superior organization
performance should put in place mechanisms to support career management like having
career centres; career mentors, career Content analysis results indicated that there
could be other variables of career management that may have influence on
organization performance in companies listed in NSE. Future studies should
therefore include other components of career management as a component of
talent management in their study.
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